Passwordless Authentication

Passwordless Authentication

Programs & initiatives

Learn more about this faster, more secure way to sign into HarvardKey, including quick-start instructions

Infographic showing how biometrics unlock a HarvardKey-protected resource

Overview

Now that the University’s transition to Okta for identity verification is complete, we’re moving to the next phase of our efforts to protect Harvard against a nationwide rise in cyberattacks targeting higher education: requiring “passwordless” authentication for all Harvard staff. 

Passwordless authentication with Okta means you verify your identity with your fingerprint, facial recognition, or device-specific PIN, keeping your HarvardKey account much more secure than using a traditional password.

To use passwordless authentication, you need to set it up on all the devices that you use to access HarvardKey-protected resources. 

 

Didn’t I already enable passwordless when I switched to Okta? 

Although many people at the University did enable passwordless authentication during the transition to Okta, it was not automatic and it requires additional steps. You can check whether you have passwordless authentication enabled on your devices at this link.

 

What do I need to do?

If you haven’t yet enabled passwordless authentication, or if you need to set it up on additional devices, you can get started now by following the quick-start instructions below

HUIT will also contact all remaining staff over the next few months to make sure everyone is able to set up passwordless authentication.

Quick-start instructions

First: Start with your primary mobile device

  1. Open the Okta Verify app on your mobile device.
  2. Select your account.
  3. In the Account Details screen, under Security toggle on:
    1. Android: Screen lock confirmation or Face ID
    2. Apple (iOS): Face ID or Passcode Confirmation
  4. Verify your identity when prompted.
  5. The next time you sign into a HarvardKey-protected resource on this device, select Okta Verify > Use Okta FastPass to sign in with a passwordless authentication method.

 

Next: Set up additional devices

After you’ve set up your primary mobile device, you need to enable passwordless authentication on all other devices that you use to sign into HarvardKey. 

Start with these steps:

  1. Make sure you have your primary mobile device with you
  2. Download and install the Okta Verify app on your additional device, if you haven't already
  3. Enable Bluetooth on both your primary device and your additional device
  4. On your primary mobile device, open Okta Verify, select your account, and tap Add account to another device
  5. Then, follow the specific steps listed below for each additional device that you have

Learn more: What is passwordless authentication?

Traditional multifactor (or “two-step”) authentication methods such as push notifications, phone calls, or SMS messages still rely on entering a password which can be guessed, phished, or stolen via an insecure website. Passwordless authentication replaces passwords with either:

  • Your fingerprint or facial recognition (also known as “biometrics”) using your device’s built-in fingerprint or face authenticators (e.g. Windows Hello, Touch ID, Face ID). Because biometrics are unique to you and stored securely on your device, they cannot be guessed or shared.
  • A device-specific PIN or passcode that is encrypted and tied exclusively to your device. This PIN only grants access on the device where it was set up, so even if it’s stolen or guessed, it’s useless without physical access to your device.

In addition to significantly improving security, passwordless authentication makes signing in to HarvardKey faster and easier by verifying your identity directly on your device. 

How does it work?

Passwordless login uses a secure digital credential called a passkey, which is linked to your HarvardKey account.

When you sign in, your device verifies your identity using a fingerprint, face scan, or device PIN. This biometric information stays on your device and is never shared with Harvard or Okta.

After your identity is verified, your device uses the passkey stored on it to securely confirm that you are the account owner, allowing you to sign in without entering a password. 

1. Confirm it’s you

Using your device’s built-in security mechanism (e.g., Touch ID, Face ID, Windows Hello, or a device-specific PIN).

Phone with Touch ID and Face ID icons displayed on the screen.

2. Your device unlocks a private key.

A unique, encrypted credential is unlocked — only accessible on your device.

Phone with a key icon displayed on the screen.

3. Instantly sign in to HarvardKey.

The private key securely authenticates you without a password.

HarvardKey logo with a green checkmark above it.

Get help / More resources

Contact the HUIT Service Desk

Submit a ticket, call, or chat online.

Passwordless status

Check which of your devices are enabled for passwordless.

Alternate authentication methods

If you can't set up passwordless authentication, review these Okta alternatives.