Enterprise Content Management (ECM)

Tools & services

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People on their laptops at the Smith Campus Center.

Overview

Enterprise Content Management (ECM) helps departments better manage and store final versions of digital documents needed over the medium to long term, before they are scheduled for transfer to Archives or destruction as per University policy. ECM may also be configured for custom workflows and integration with other apps.

Eligibility

Staff in Central Administration, FAS, College, DCE, GSAS, SEAS, GSD, GSE, HBS, HKS, HDS, HLS, HMS (Quad), HSDM (Quad), Radcliffe, SPH

Privacy and security

Approved for up to Level 4 confidential data

This service cannot be used for HIPAA data

Quick links

Browse help articles
Records retention policies
Annual service fees