#  Welcome to Harvard 

 



#  Welcome to Harvard! 

 Harvard University Information Technology 

 

 

       ![People on their laptops at the Smith Campus Center.](/sites/g/files/omnuum10811/files/styles/hwp_21_9__1920x825/public/2025-05/091218_Smith_3_020.jpg?itok=svbFZsqB) 

 

 



 

 



 

##  Get started with IT at Harvard 

Below you’ll find some of the IT tools and services you’ll need to get started at Harvard College, the Graduate School of Arts and Sciences, the School of Engineering and Applied Sciences, and Central Administration. For resources at other Harvard schools, [contact your local IT service desk.](/schools "Find your School's IT support")

 

 



 key 

 [### HarvardKey

 ](/harvard-key)Claim your login credentials for accessing the Harvard network and apps



 

 

 lock 

 [### Okta

 ](/okta-1)Verify your identity for HarvardKey-protected tools and resources



 

 

 emergency 

 [### MessageMe

 ](https://messageme.harvard.edu/)Receive critical alerts in the event of an emergency



 

 

 wifi 

 [### Harvard Wi-Fi

 ](/harvard-wi-fi)Connect securely to Harvard’s wireless network on campus



 

 

 email 

 [### Digital Digest

 ](http://eepurl.com/iLmKqQ)Subscribe to receive news, tips, resources, and updates on IT at Harvard



 

 

 shopping\_basket 

 [### IT perks and discounts

 ](/it-perks-and-discounts)Explore free and discounted software and hardware



 

 

 security 

 [### Information Security and Data Privacy

 ](https://privsec.harvard.edu/)Access resources and services to secure your devices and data



 

 

 accessibility 

 [### Digital Accessibility

 ](https://accessibility.huit.harvard.edu/)Access training, consultation, and resources on accessibility



 

 

 

 

 

 

 

##  Find additional tools and services based on your role 

Eligibility may vary by school or unit. You can also [browse a full list of tools and resources](/resources "Browse resources").

 

 



 school 

 [### Students

 ](/tools-services-students) 

 

 co\_present 

 [### Faculty

 ](/tools-services-faculty) 

 

 groups 

 [### Staff

 ](/tools-services-staff) 

 

 model\_training 

 [### Researchers

 ](/tools-services-researchers) 

 

 

 

 

 

 

##  Stay informed 

[View system status and subscribe to alerts](https://status.huit.harvard.edu/) about outages that impact your tools and services.



 

##  Get help 

 



 forum 

 [### Chat live

 ](https://harvard.service-now.com/ithelp?id=kb_article&sys_id=d81e2090db371c9860c0d9fcd396191b)Call **617-495-7777** or chat online for immediate assistance during business hours



 

 

 support 

 [### Submit a ticket

 ](https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9)Email <ithelp@harvard.edu> or submit a ticket through the online form.



 

 

 library\_books 

 [### Browse help articles

 ](https://harvard.service-now.com/ithelp?id=kb_home)Access how-to and troubleshooting articles that answer common questions



 

 

 people 

 [### Visit us in-person

 ](https://harvard.service-now.com/ithelp?id=sc_cat_item&sys_id=7b1885d01b1a6c101a5376e2cd4bcb1a)Make an appointment for on-campus diagnosis and repair services