# Claude # Claude Tools & services [Overview chevron\_right](#overview) [Request a license chevron\_right](#request) [Help and more resources chevron\_right](#help) ![People on their laptops at the Smith Campus Center.](/sites/g/files/omnuum10811/files/styles/hwp_21_9__1920x825/public/2025-05/091218_Smith_3_020.jpg?itok=svbFZsqB) ## Overview Claude is an advanced AI assistant from Anthropic capable of producing text, code, and data visualizations from a range of inputs including written prompts, uploaded files, and images. All Harvard Claude licenses include: - **Claude Chat:** a conversational AI interface available on the web and desktop. Use it for writing and editing, research and summarization, brainstorming, data analysis, and general productivity tasks. - **Claude Code:** designed building features, fixing bugs, and navigating large projects, it runs in your terminal or integrated development environment (IDE), and gives Claude the ability to read codebases, write files, and assist with complex development workflows — building features, fixing bugs, and navigating large projects. - **Claude Cowork:** an agentic desktop tool designed to handle complex, multi-step tasks. Instead of responding to one prompt at a time, Cowork can take a goal you describe and autonomously plan and execute the steps to get there, working across your local files, folders, and applications. - **Access to connectors and plugins:** Claude can integrate with other tools and services via “connectors” to read data and perform tasks. All connectors must be reviewed and approved for security and privacy compliance before being enabled. [**View a full list of connectors that have been approved for use with Harvard Claude.**](https://harvard.service-now.com/ithelp?id=kb_article&sys_id=c33cf2c4934e0b50bf14bbcd1dba103b) ### Not included *API keys:* If you need an API key for programmatic use, request access to the Claude API through [Harvard's API Platform](https://www.huit.harvard.edu/ai-developer-tools). ### Limitations Every license includes a **usage limit** that resets on a rolling five-hour cycle. Usage limits are impacted by a variety of factors including length of tasks, size of files / datasets, models, and features. ### Security - **Claude Chat** and **Code** are approved for work using up to [Level 3 confidential data](https://privsec.harvard.edu/data-classification-table). - **Claude Cowork** is approved for tasks involving up to Level 3 confidential data **providing you actively monitor autonomous sessions**. ### Privacy - Data you enter will not be used to train Anthropic's models. - Harvard cannot access data from user conversations. ## Request a license There are two tiers of Harvard Claude licenses, each with a different [monthly cost](https://harvard.service-now.com/ithelp?id=kb_article&sys_id=69c7ac92934e0350bf14bbcd1dba1027): **Standard:** - Good for most day-to-day use **Premium:** - Intended for users with sustained, heavy daily usage expected - Includes higher usage limits than Standard - Includes access to Fable 5, Claude's most capable model More details on each tier are listed in the request forms linked below. Requests are reviewed and approved by Schools and Units. [ Request form for FAS, GSAS, and SEAS arrow\_circle\_right ](https://harvard.service-now.com/ithelp?id=sc_cat_item&sys_id=53b1914133a083d074dca3813d5c7b2d) [ Request form for all other Schools and Units arrow\_circle\_right ](https://harvard.service-now.com/ithelp?id=sc_cat_item&sys_id=b8db9dd34743961096ddb79c416d43c0) ## Help and more resources article [### Browse all help articles ](https://harvard.service-now.com/ithelp?id=kb_article&sys_id=5a7a592c93e1c3503f737c7d1dba10bb)Index of all help and troubleshooting articles help\_center [### Get help from HUIT ](/get-help)Contact the HUIT Service Desk mail [### Share feedback and requests ](mailto:ithelp@harvard.edu)Share feedback on Claude and requests for new features